Terms Of Service
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. KUSTOM PRINTZ RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE
Due to the fact that most of our products are custom made and have no resale value, ALL SALES ARE FINAL. Shipping to the 48 contiguous states only!
We do not guarantee exact cuts or colors on all print orders. Please note that the quality of images are only as good as they are sent! We are not responsible for low quality images. We are not responsible for any unauthorized images, pictures etc used by a client placing orders with us. The client is held 100% liable for any misuse of images and copyright infringements. No Refunds! Once product has been shipped, WE ARE IN NO WAY RESPONSIBLE FOR THE ITEM(S). Client will be held 100% liable for item(s) once shipped. Tracking number will be forwarded to client once item has been shipped. We reserve the right to refuse service to whomever we wish.
Return Policy
No Returns. Due to the fact that most of our products are custom made and have no resale value, ALL SALES ARE FINAL.
Shipping
Shipping to the 48 contiguous states only. Please provide us with a physical shipping address as we ship with UPS and Fedex and we are unable to ship to PO Boxes.
Privacy Policy
Kustom Printz is committed to protecting the privacy of our customers. Any information we gather at this web site is strictly for our use and is not shared, bought, or sold with any other entity, public or private, for any reason.
Gang Run Printing
It’s not as hardcore as it sounds. A gang run is basically a Large sheet with multiple orders of multiple clients being placed on it to divide cost of production among many clients and to be able to offer very competitive pricing to our customers. The only down side is colors may vary from one time ordered to another because we cannot focus on any particular piece of art but instead we must focus on the entire sheet. Kustom Printz does use this method of printing to offer competitive pricing.
Traditionally, when you order printing services from a commercial printer, it’s set up and produced as an individual event. Your order alone absorbs the cost of machine setup, metal plates, labor and the like. By grouping your printing order with other similar orders using the gang run method, each business card or flyer order on the press contributes toward these costs. Think of our printing method as riding in a car full of passengers sharing gas and tolls, while the other printing process is like driving a car by yourself.
Because we’re honest people at Kustom Printz’ online printing service, we should inform you of the downsides to gang run printing. Bulk production is cost-effective, but it can come at the expense of certain printing details. When your order is on the printing press sheet, it may be running through the printer with 20 or 30 other jobs. This means that color won’t be as consistent as it would if we were only printing your job. Again, we’ll use the car analogy. If you’re the only one in the car, you control the speed, a/c, radio, foghorn - whatever. When you have other passengers, you sacrifice some of that precise control to make everyone happy. Gang run printing requires similar little compromises.
To be very clear: We cannot guarantee exact colors or cuts for your entire business card, rack card, or flyer printing order. What does this mean, practically? It means we do our best to ensure that the overall quality of your printing order is consistent, but there may be times when your color varies slightly (even if we have printed the exact same order for you before). And it could mean that certain cuts on your prints are slightly off. In addition to being honest printers, we’re also pretty reasonable. If your order was supposed to be red and you get back yellow, we know we screwed up. Or if the majority of your order is cut crooked, we’ll obviously work with you to find a solution. But if you order 5,000 business cards, rack cards, or brochures and find 200 flawed, that’s a small price to pay for, well, small prices. We call this an acceptable margin of error for our cheap online printing service, and we want to make sure you understand this before ordering from Kustom Printz.
When it comes to business card, brochure, and flyer printing quantities, we don’t have oompa loompas counting every cut. Printing industry standards give +/- 10% leeway on quantity, but we think 10% is a bit high. It would be rare for an order to be short or over by 10%, but understand that the exact amount of business cards, stickers, brochures, booklets, or rack cards you receive may vary within this range.
Although we endeavor to ship the quantity ordered, Kustom Printz reserves the right to ship within 5% over or under the requested quantity. If a minimum quantity is a necessity we recommend that you adjust the total quantity ordered to account for the possibility of an under run.
We save money on oompa loompas, you save money on printing. Everybody wins.